IT Support Engineer Internship in Washington DC, USA
IT Support Engineer Internship in Washington DC, USA
- November 21, 2022
- Posted by: Interns

- Internship
- Washington DC, USA

Internships USA
IT Support Engineer Internship
Location: Washington DC, USA
Language: English
Duration: 6-12 months
Compensation: to be discussed
Description of the company
Our collaborator is a market leader in bringing up solutions to the electrified system field. They design and manufacture several driveline technologies for the car’s manufacturer. The key to success is the differential aspect a company can present to the competitive market. Our partner incorporates important values such as diversity and inclusivity and currently, they are offering an IT Support Engineer Internship. This is a perfect position for an innovation mind. Are you ready for a new challenge?
Job description – IT Support Engineer Internship
- Be the first person contacting customers who need technical assistance;
- Troubleshooting thought-out the use of diagnostic techniques;
- Triage, diagnose, and come up with solutions concern to the technical hardware and/or software issues;
- Provide unique customer service with suggesting quick suggestions;
- Be the person that forwards the unresolved issues to a higher level of solving-problem;
- Follow up with customers post-issue resolution to ensure satisfaction levels remain high;
- Suggest improvements on procedures based on feedback received from customers.
Profile
Education: Engineer degree
Qualifications and Skills – IT Support Engineer Internship
- Excellent written communication skills verbal communication skills;
- High energy;
- Ability to take initiative;
- Adaptability;
- Prior experience in strategy consulting is preferred;
- Strong customer presentation skills with the ability to establish credibility in senior leadership.
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